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Terms & Conditions for sweesha.com sales

eukapis sàrl, Lausanne, Switzerland

Please read the T&C carefully before using the Online Shop and placing your order. We recommend that you keep a copy of these T&C for future reference.

We only sell our products to end customers who are 18 years of age or older.


§ 1 – General

(1) The following terms and conditions shall govern the sale by eukapis sàrl (named “us”) and the buyer (named “you”) taking place on our website www.sweesha.com. Any terms and conditions that you propose or object to are subject to our written consent. By placing an order with us, it is deemed that you have read, understood and agreed to our Terms and Conditions. If you are unhappy with any aspect of our terms and conditions, please contact us before placing an order.

(2) We reserve the right to add, delete or amend these Terms and Conditions without prior written notice at any time, at our sole discretion.

§ 2 – Contract

(1) Orders are only possible via the sweesha website www.sweesha.com. As soon as you have filled in the order form and confirmed your order with the "buy now" button, a contract between you and us is established in accordance with the conditions below (Prices, Shipping etc.) without a separate fulfilment confirmation from us.

An order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified as correct.

(2) The placed order and chosen conditions are representative for the delivery of our products. The prices and conditions shown at the time you placed the order and confirmed with “BUY now” apply.

(3) The order volume is limited to maximum 6 pieces per order. We reserve the right to refuse or cancel orders beyond this volume. You get a separate notice about the exercise of this right.

(4) You acknowledge ordering the products for your private non-commercial use. Distributing the acquired products for a commercial purpose is prohibited. Please notice that we will claim our according trademark rights. If you wish to place an order of a higher volume or for commercial distribution, please contact us on info@eukapis.com. In case of non-information, high volume orders or high rates of orders in short term, we reserve the right to refuse or cancel your order.

(5) The order volume for limited- and special editions is limited to maximum 1 product per user. We reserve the right to refuse or cancel orders beyond this volume. You get a separate notice about the exercise of this right.

§ 3 – Colour of Products

(1) Please note that while we have tried to accurately display the colours of products, the actual colours you see will depend on your monitor and may not be accurate. If you should have a problem, question or concern, please contact us under info@eukapis.com

§ 4 – Prices and Payment

(1) Prices are listed in Swiss francs. The prices in US Dollars or in Euros are indicative and the exchange will be done at the rate of the day.

(2) Accepted methods of payment are Visa, MasterCard, American Express, JCB and Paypal. Swiss customers may also pay with Postcard.

(3) The total cost of your items ordered plus shipping fees as displayed on our website during the purchase process will be billed to your credit card.

(4) All applicable import duty and sales tax are the responsibility of the buyer and eukapis sàrl declines any liability for the payment of those costs.

§ 5 – Delivery

The following delivery times are valid without obligation for the regions listed below (working days Monday–Friday):

Switzerland: 1-3 days
Europe: 5-7 days
US & Canada: 5-7 days
Rest of the World: 4-10 days

Customers purchasing in the United Arab Emirates will be offered the possibility to collect the items at one of the eukapis agent’s outlet

Shipping Price
The shipping price depends on the order and is indicated in the shopping cart.

Additional Costs
Delivery in Switzerland and the United Arab Emirates:
No additional costs will be charged. Sales tax is already included in the sale price.

For deliveries to any country not listed above, duty, sales tax and import taxes will be charged by the transporter directly to the recipient. These must be paid by the recipient upon delivery of the order.

Method of Delivery
The delivery service listed below applies for the following regions:

Switzerland: Swiss Post
Tracking: Swiss Post http://www.post.ch

All other countries (no P.O. boxes or parcel pick-up stations): Swiss Post/TNT
Tracking: TNT http://www.tnt.com/express/en_gb/site/home.html

We will be glad to answer any further questions you might have, from Monday to Friday at info@eukapis.com.

§ 6 – Your rights of Return

(1) We gladly accept returns for any reason within 30 days from shipping date. Shipping charges are not reimbursed.

(2) We will control all returned products. All goods must be returned in perfect condition without signs of usage. You have to pay the postal fees for this kind of return. We will dismiss the returned product if:
- The product shows signs of visible use
- The product is damaged as a result of return transport

We reimburse your payment (Duties, taxes and other expenses excluded). In case of return, you will be charged for all shipping costs.

(3) If the product is in any way faulty or does not conform to the order placed, we will gladly refund the purchase price paid, the return shipping cost; any customs, duties and goods taxes (upon proof of payment i.e. a receipt), plus the original shipping costs. Likewise, no good will be taken back if it shows signs of damage or interference, such as
- Natural wear and tear
- Events out of our control e.g. natural disasters
- Signs of improper use
- Interference by the customer or a third person
- Extreme use or extreme influence by the customer

In the eventuality of a faulty or non-conform delivery, please do first contact us at info@eukapis.com describing the issues you encountered. We will then instruct you in terms of process to follow

(4) No cost will be covered should the product/s go missing during the return shipping. We will advise you on the best shipping mean to use after you initially contacted us.

§ 7 – Our right

If you supplied us with incorrect information about your creditworthiness, we reserved the right to withdraw from the contract in whole or in part.

§ 8 – Reservation of proprietary rights

The goods shall remain our property until you have fully paid any and all debts as of the contracting date, including the current account balance if any.

§ 9 – Warranty

(1) In the case of a material defect in the product on our behalf, you have the right to choose a similar product in exchange, within 12 months from the purchase date. All requests are to be confirmed by written correspondence with us.

(2) It is up to you to control the products upon delivery and to notify us within the time period mentioned in § 9 (1). Failure to do so will result in a loss of your rights. Defect upon delivery to be announced in writing (email) within 5 days of delivery

(3) Other claims for damages and indemnity are ruled by the provisions of Swiss law and we are only liable for gross negligence and intent. This includes our employees or other helping persons. Binding law terms (i.e. law of product liability) are not affected.

§ 10 – Secure Transactions

Secure Transactions - Our e-commerce system uses SSL (Secure Sockets Layer) - the industry standard for encryption technology used to create a secure transaction environment for commerce on the Internet. If your browser and local network support the use of encrypted data transmissions, our Secure Checkout mode locks all information (i.e.: your credit card number) passed from you to eukapis sàrl in an encrypted envelope, making it extremely difficult to be intercepted by an unauthorized party. SSL technology is compatible with Netscape, Internet Explorer, AOL, Web TV and most other browsers.

§ 11 – Copyrights

All rights of trademarks, designs, texts and all other products are under our sole copyright. This website is protected by copyright. Modifications, reproductions or any imitation or copy is forbidden.

§ 12 – Miscellaneous Terms

(1) For Customer in Switzerland: All terms and contracts under this agreement are governed by Swiss Law without regard to conflict of laws. UN purchasing law (CISG) is excluded. The designated court is Lausanne, Switzerland.

(2) For other Customer: All terms and contracts under this agreement are governed by Swiss Law without regard to conflict of laws. UN purchasing law (CISG) is excluded. The designated court is Lausanne, Switzerland, if it is allowed to choose a court of jurisdiction. This does not apply for compulsory law of the country in which the customer has its common residence.

(3) Should a provision of these general conditions of supply prove to be wholly or partly invalid, the parties to the contract shall jointly seek an arrangement having a legal and economic effect which will be as similar as possible to the invalid provision.